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Forum: BoaterTalk
Re: Anyone else having problems with NRS Customer Service? rlhartman New
Date: May 12 2008, 23:37 GMT
From: RUwet

	after 6 years and already replaced what normally needs replacing, I can see why NRS won't give him a new drysuit.  6 years is longer than most people keep a drysuit, so I would say that garment's life is probably over.

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Still.... HillHarman New

I wouldn't have the nerve to even ask them to replace LBA7895 New

maybe you should get some nerve! gscottmil1 New

Read-on oh wise one-  you'll find that not every tiny company plays your game. -D New

Yea...... 6 years old?  Seems like something that should have been done in the 1st year or so selmaraid New

and yet when I walk into Sears with a broken 10 y.o  wrench , they hand me a new one kindyakker New

If you can't tell between a chunk of metal and some cloth, then you don't have a clue, huh? <NT> RUwet New

A Lifetime Warranty is a Lifetime Warranty and NRS shouldn't have offered it if they' refuse to honor it TheBroncoKid New

ding ding ding , we have a winner <NT> kindyakker New

After 6 years, buy a new suit.  I may be jaded cuz' I work in a retail setting, but a full replacement, inmyopinion, is RUwet New

and comparing tools to clothes,  really?  don't see how the two can't even be compared? <NT> RUwet New

you're teh only one comparing tools and clothes, while they're simply comparing "lifetime" warranties TheBroncoKid New

they are compared as both having a "Lifetime Warranty"... tiskemanis New

I hear ya, but at what point is the lifetime of a garmet, specifically a drysuit, determined to be over? TheBroncoKid New

Basic concepts of drysuit construction jkodadek New

Hartman's Rule #1: "They make expensive equipment for a reason. Buy it." rlhartman New

say what you mean, and mean what you say, have you read LiquidLogic's warranty card??? tiskemanis New

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