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 Yea...... 6 years old? Seems like something that should have been done in the 1st year or so New
- Forum: BoaterTalk
Re:  Anyone else having problems with NRS Customer Service? rlhartman New
Re:  Lifetime warranties protects from manufacturing defects. Normal wear and tear are not usually covered..... RUwet New
Re:  I wouldn't have the nerve to even ask them to replace LBA7895 New
Date: May 13 2008, 3:36 GMT
From: selmaraid
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I guess if you had the nerve you could try it, but complain about customer service after dealing with it for six years is definately over the top. Kokatat is awesome but don't go thinking that they will replace a leaving drysuit for free (especially after six years). They will patch it up but you're going to pay for it. Patagonia is the only company I've ever known to do the lifetime thing and stand by it.......but they discontinued their paddling line didn't they
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- and yet when I walk into Sears with a broken 10 y.o wrench , they hand me a new one kindyakker New
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 If you can't tell between a chunk of metal and some cloth, then you don't have a clue, huh? <NT> RUwet New -
- A Lifetime Warranty is a Lifetime Warranty and NRS shouldn't have offered it if they' refuse to honor it TheBroncoKid New
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- ding ding ding , we have a winner <NT> kindyakker New
- After 6 years, buy a new suit. I may be jaded cuz' I work in a retail setting, but a full replacement, inmyopinion, is RUwet New
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- and comparing tools to clothes, really? don't see how the two can't even be compared? <NT> RUwet New
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- you're teh only one comparing tools and clothes, while they're simply comparing "lifetime" warranties TheBroncoKid New
 they are compared as both having a "Lifetime Warranty"... tiskemanis New
- I hear ya, but at what point is the lifetime of a garmet, specifically a drysuit, determined to be over? TheBroncoKid New
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- Basic concepts of drysuit construction jkodadek New
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- Hartman's Rule #1: "They make expensive equipment for a reason. Buy it." rlhartman New
- say what you mean, and mean what you say, have you read LiquidLogic's warranty card??? tiskemanis New
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