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note I hear ya, but at what point is the lifetime of a garmet, specifically a drysuit, determined to be over? New

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Re: question Anyone else having problems with NRS Customer Service? rlhartman New
Re: note Lifetime warranties protects from manufacturing defects.  Normal wear and tear are not usually covered..... RUwet New
Re: gack I wouldn't have the nerve to even ask them to replace LBA7895 New
Re: th_up Yea...... 6 years old?  Seems like something that should have been done in the 1st year or so selmaraid New
Re: note and yet when I walk into Sears with a broken 10 y.o  wrench , they hand me a new one kindyakker New
Re: disagree If you can't tell between a chunk of metal and some cloth, then you don't have a clue, huh? <NT> RUwet New
Re: note A Lifetime Warranty is a Lifetime Warranty and NRS shouldn't have offered it if they' refuse to honor it TheBroncoKid New
Re: disagree After 6 years, buy a new suit.  I may be jaded cuz' I work in a retail setting, but a full replacement, inmyopinion, is RUwet New
Date: May 13 2008, 16:17 GMT
From: TheBroncoKid

TheBroncoKid
Sure, the warranty says for the lifetime of the garment, and I ok, you personally think that 6 years is more than reasonable for the lifetime of the garment, but wouldn't ya say that if a garment can be repaired then it still has some life in it? 

I guess their lifetime warranty basically comes down to whether or not it's cost effective for the company to repair it.

I know people who have Kokatat drysuits who have had their drysuits  seams retaped,  pin holes and tears patched and I believe one of my buddy's even had his recoated, but on that, I may be mistaken, but then again we are talking about 2 different companies, so I guess we're gonna find out which one is better at standing behind their product and which one isn't and I'm sure anyone in teh market for a new drysuit is paying close attention to this thread


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note Basic concepts of drysuit construction jkodadek New
feedback Hartman's Rule #1: "They make expensive equipment for a reason. Buy it." rlhartman New
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