That you have to present yourself intellegently with out foul langauge to have your point taken seriously. I also wonder if the poster although totaly in the right Did not esculate things with language after the way he posted . I remember the only time a raft went out of his way to knock me off a wave. It totally pissed me off but The only thing said in the eddie afterwards was. Wow wahat a loser . if knocking a boat off a wave get's you your jollies I am glad I am not you. i think in this case letting the company know that they have a public relation's issue with this guide. And warning other boaters to be aware of this very unprofesional guide would have been sufficeint with out the name calling. My older sister once told me what ever you do don't turn into one of those grouchy bittr old people. I offer this same advice to you. You have perhaps wittnesed a person that has in action. peace sj